Duin Rambla Fondo Regulations

Center regulations

1. GENERAL RULES

The Management reserves the right of admission.
The facility is open from Monday to Friday from 7 am to 11 pm, Saturdays from 8 am to 8 pm and Sundays and holidays from 9 am to 2 pm (except December 25 and 26, January 1 and 6, Good Friday and Easter Monday).
Smoking is not allowed in any part of the facility (Law 42/2010, December 30).
It is expressly forbidden the entry of animals in all the enclosure, with the exception of guide dogs.
Subscribers under 14 years of age must be accompanied by an adult over 18 years of age in order to use the facilities, except when they participate in an activity specifically designed for these age groups.
It is mandatory to respect the schedules established for the different activities.
The organization reserves the right to modify the program of activities, the number of sessions and their content and schedule.
Swimming courses are held every three months, coinciding with the school calendar, except for the summer intensive courses.
It is recommended not to bring valuables. It is not allowed to deposit valuables in the lockers (jewelry, cameras, cell phones, etc.) The organization is not responsible for lost, forgotten and/or stolen objects. Duin will not be responsible for any damage caused to the goods deposited by users in the lockers.
Lost and found items that may have been collected will be kept at the reception desk for one week. After this period the center will not be responsible for them.
Damage and / or damage caused to the facility and / or equipment due to misuse, will lead to its replacement and may result in the loss of the right of subscriber.
Suggestion and/or complaint forms are available at the center’s reception desk.
The use of sports spaces or services by customers will be governed by the characteristics of their subscription or fee. Failure to do so may result in the cancellation of the subscription.
The monthly subscription fee is calculated including the adaptation of the offer of spaces and activities during summer periods and the necessary technical stops in compliance with the legislation (Royal Decree 865/2003).
Failure to comply with any of the requirements of these regulations may result in temporary or permanent suspension of the right of access to the sports center.
It is not permitted to enter the sports facilities in street clothes, with the torso naked or with unsports or inappropriate footwear, except for personnel authorized by the center’s management.
No sports bags, food, glass containers, or any other material that the facility staff deems inappropriate may be brought into the Fitness room.
To avoid injury, do not enter the guided sessions after the end of the warm-up (+/- 10 minutes from the start).
In case of suffering from any cardiovascular, respiratory, nervous, osteo-articular or other diseases that may pose a health risk, the technician must be notified and always be accompanied.
The subscriber card is personal and non-transferable. Lending it to another person will result in the cancellation of the holder’s membership.

2. ADMINISTRATIVE PROCEDURES

At the time of registration you must provide your ID card, and the details of the bank or savings bank for direct debit of bills if you do not use the prepayment method.
The amount of the registration fee and the first payment shall be paid at the reception desk to process the registration. Subsequent payments will be made by direct debit to the bank provided by the user, or by semi-annual or annual prepayment.
The amount of the fee may vary depending on possible changes in the access modality or if it is a fee with an age limitation.
Subscribers under 4 years of age will enjoy a 100% discount on the price of the subscription and will pay the children’s fee from the age of 4.
The subscriber may change the type of subscription and notify the change of his personal or bank data provided that he communicates it in writing to the reception of the center before the 20th day of the current month; those received subsequently will be processed during the following month.
When a subscriber wishes to leave the center definitively, he/she must do so in writing to the reception of the facility before the 20th of the current month. In this case, to regain the status of subscriber, he/she will have to pay the registration fee again.
In case there is a return of receipt for any reason beyond the organization’s control, the administrative costs will be charged to the subscriber.
Unpaid bills are subject to a surcharge of €3 for administrative reprocessing.
Temporary medical leave shall be valid according to the medical report certifying such injury, after which the subscriber shall continue to be active with the quota prior to the event.
As it is a public sports center, the prices of each type of subscription will be approved by the City Council.
Duin Rambla Fondo reserves the right to apply promotions or registration discounts to people who have been unregistered from the facility for less than 6 months.

3. CLOTHING

Respect the space of other subscribers or users.
Eating inside the locker rooms is strictly forbidden.
Children under 6 years of age may enter the corresponding locker room with their parents. After this age, they must change only in the corresponding changing rooms.
Use bathing slippers to move around the changing room area.
All subscribers can enjoy lockers for occasional use with their own lock. If you have difficulties with the lock, please notify the facility staff.
The lockers must be emptied at the end of the activity. At the end of each day, they will be opened and the objects found inside will be deposited as lost and found for one week. The coin will not be returned, as a management fee, nor will the padlock be replaced.
In case of loss and/or breakage of the key, the amount of the key must be paid (3€).
It is necessary to take showers only for the time strictly necessary, so as not to waste water. It is necessary to contribute to its saving.
Dry off in the shower area.
For hygienic reasons, no waxing, dyeing or shaving is allowed in the locker room area.

4. RENTAL LOCKERS

This service can only be used by sports center subscribers.
To rent the locker, you must contact the subscriber service to register it.
Signing the locker rental form implies acceptance of the locker use regulations.
The rent is quarterly and is automatically renewed.
Payment will be made by direct debit (or cash or card for the first period). If you wish to cancel the service, you must notify the customer service department before the 20th day of the month in which the calendar quarter ends.
Quarterly rental prices will be provided at the center’s reception desk.
If for any reason a subscriber wants to terminate this service before the contracted term, the difference will not be paid.
The subscriber is solely responsible for the fence and the state of conservation of the locker. Any loss or damage caused will be the responsibility of the subscriber.
If the subscriber does not remember his lock code and requests to open the locker, the lock will not be replaced.
For hygienic and sanitary reasons, it is forbidden to leave wet or damp clothes or materials inside the locker.
The first week of each new trimester the center will inform you of the date of disinfection of the lockers so that you can leave them open.
The amount of the service will be updated annually in January of each year according to the current tax rate.

5. POOLS

All users must have a civic and respectful behavior with the staff and other users inside the facility. It is mandatory to always follow the instructions of the lifeguard, security and / or technical staff of the facility.
Children under the age of 14 must be accompanied by a responsible adult over the age of 18. This adult must be with him/her during the entire stay of the minor in the large or small pool.
It is not allowed to enter wearing street clothes or inappropriate footwear, except for personnel authorized by the center’s management.
Use bathing shoes to move around the pool and shower before entering the water.
For safety reasons, flippers may only be used by those over 16 years of age in the designated lane.
No food, glass containers, sports bags, balls, tubes, snorkels, goggles or other recreational items are allowed.
It is not permitted to use any type of soap or gel in the pool showers.
It is mandatory to wear a swimming cap and one-piece swimsuit for men and one or two-piece swimsuit for women. It is expressly forbidden to swim in long pants, cycling jerseys, tops or non-specific bathing clothes.
Topless bathing is not allowed.
In the pool area, both in and out of the water, no dangerous activity is allowed, such as running, jumping, pushing, diving or playing games that may involve physical risk.
Swimming equipment is training equipment and will need to be returned to its place after use.
It is mandatory to always follow the instructions of the lifeguard and technical staff of the facility.
Respect the spaces and / or swimming lanes that, according to the level and programming, are delimited for courses and other activities.
For the proper operation of the pool, respect the street signs (slow / fast).
If you feel unwell, do not play down the importance, immediately notify the lifeguard or sports technician.
In case of heart, respiratory or epileptic disease, the technicians or lifeguards must be notified and always be accompanied.
Do not bathe if you suffer from any water-borne or skin disease. If you suffer from any cardiovascular or respiratory pathology, or if you are pregnant, consult a doctor or a specialist.
The use of musical devices that propagate sound in the environment is not permitted.
It is recommended to use bathing shoes to move around the pool beach.
Children under 5 years old can only enter the large pool when accompanied by an adult.
In the pool area (both in and out of the water) no dangerous games and/or activities are allowed, such as: running, jumping, pushing, pushing anyone, or playing games that may involve physical risk.
For safety reasons it is not allowed to dive headfirst into the water or use diving goggles
.
Balls, mats, floats and other recreational items may not be brought into the pool to avoid disturbing other users.
Damages and flaws caused in the facility or in the material or subtraction of any type of material, will entail its replacement and may result in the loss of the right to be a subscriber or to access the facility. As for the groups, the entity is responsible for the possible misuse of the facility by its components.
In case of punctual entry, it is necessary to keep the entrance ticket to the facility during your stay in the facility so that you can show it to the facility staff upon request.

6. THERMARIUM / HYDROMASSAGE

Children under 16 years of age are not allowed to use it.
These services cannot be used by people suffering from hypotension (low blood pressure), severe heart disease or varicose veins. In case of doubt, consult your doctor.
It is mandatory to shower before entering the whirlpool, sauna or steam bath, and to wear a bathing cap.
It is not advisable to stay more than 10 – 15 minutes at a time.
It is necessary to remove all objects that oppress our skin (watches, chains, earrings, etc.). Each of these equipments has its own rules of use to be followed properly.
If you feel fatigued or have a feeling of dizziness, do not hesitate to inform the sports technician.
Hydrate (drink water): before, during and after the activity. Your body will thank you
In the sauna, the use of towel and rubber slippers is mandatory, while in the steam bath, the use of rubber slippers is mandatory.

7. DIRECTED ACTIVITIES ROOMS

Children under 14 years of age are not allowed to enter or participate in any activities, except those programmed for this age group.
No sports bags, food, glass containers, or any other material that the facility staff deems inappropriate may be brought into the rooms.
It is not allowed to enter in street clothes, with the naked torso or with non-sports or inappropriate footwear, except for personnel authorized by the center’s management.
The activities are carried out throughout the year, except for the reduced hours during the summer months and holidays.
It is mandatory to use a towel to place it on the mats to dry any sweat we may leave behind.
The material used must be returned to its place once its use is finished.
You have to be punctual. The class will not be accessible once the session has started.
Certain directed activities have limited capacity. Users will have to inform about the procedures to reserve a place.
Hydrate (drink water): before, during and after the activity. Your body will thank you.
In case of suffering from any cardiovascular, respiratory, nervous, osteo-articular or other diseases that may pose a health risk, the technician must be notified and must always be accompanied.

8. CYCLING ROOM

Place the bicycles in the indicated place, at the beginning and end of the activity, and with the adjustments completely loose.
It is mandatory to wear sports shoes. If it is not a specific footwear, please gather the laces in order to avoid injuries.
It is mandatory to use a towel to dry the sweat and clean the bicycles.
If you feel fatigued or dizzy, do not hesitate to reduce the intensity of the exercise or stop progressively, and inform the sports technician.
Hydrate (drink water): before, during and after the activity. Your body will thank you.
Bicycles cannot be reserved. Bicycles will occupy the queue for bicycle reservation tickets in order of attendance.
Bicycle reservation tickets will be handed out 15 minutes before the activity at the center’s reception desk.
At the end of a session it is not allowed to leave anything inside the class to reserve a bike for the next session.

9. FITNESS ROOM

Children under 14 years of age are not allowed to enter the room or use the fitness equipment.
For hygienic reasons , the use of a towel between the body and the device used is mandatory.
At the end of each exercise, any sweat that may have remained on the equipment, especially cardiovascular equipment, must be wiped off.
During peak hours, the time limit for the use of the cardiovascular machines will be 20 minutes.
The material used must be returned to its place once its use is finished. Failure to comply with this rule may result in the suspension of the subscriber’s membership in the center.
During the recovery break between sets, it is mandatory to hand over the device if another subscriber is waiting.
Subscribers with individual programs must keep their card in the file cabinet once they have used it. It is not permitted to take the program outside the sports center.
If you feel unwell, do not underestimate the importance, you should immediately notify the sports technician.
In case of suffering from any cardiovascular, respiratory, nervous, osteo-articular or other diseases that may pose a health risk, the technician must be notified and always be accompanied.

The Duin Center Management reserves the right to modify these rules in order to improve the operation of the center. The management also reserves the right to interpret the rules in case of different interpretations of the same. Failure to comply with these rules may result in temporary or permanent suspension of the right to enter the center.

10. DISCIPLINARY REGIME
Sports centers are considered public spaces in which rules of conduct regulated by a Disciplinary Regime are necessary. This disciplinary regime is a very useful internal document that streamlines disciplinary actions and complements those legal actions that any user or the entity itself deems appropriate to undertake.

10.1. INFRACCIONES

Violations of the rules of conduct shall be of three types: VERY SERIOUS, SERIOUS AND MILD.

They are considered VERY SERIOUS infractions :

a) Inappropriate use of sports facilities, sports material or equipment that involves a significant disruption of coexistence and seriously, immediately and directly affect the tranquility or the exercise of legitimate rights of others, or the normal development of activities. b) Preventing the use of the sports facility or any of its elements to other users. c) Impeding or seriously obstructing the normal operation of the sports facility. d) Serious and relevant deterioration of equipment, infrastructure, facilities, elements or material of the sports facility. e) Physical or verbal aggression to the staff of the sports facility or another user. f) Disobedience to employees when this may affect the safety of persons. g) Entering consciously in dependencies of the center destined for the opposite sex. h) Sexual practices of any kind within the sports facility. i) Any theft, robbery or attempt, either of any property of a user or of the facility itself. j) The falsification of documents or misuse of documentary records. k) Publicly and notoriously expose, either written or verbal, falsehoods that cause the discredit of the entity or its users. l) Introducing or displaying banners, symbols, emblems or legends that, due to their content or the circumstances in which they are displayed or used, may be considered as an act that incites or encourages violent, xenophobic or racist behavior, or as an act of manifest contempt for the participants in the sports activity. m) Introducing weapons, flares, explosive firecrackers or any flammable, smoky or corrosive product. n) Lighting fires. o) Recidivism of serious offenses.

The following are considered SERIOUS infractions :

a) The improper use of municipal sports facilities, material or equipment when the circumstances do not meet the qualification of very serious. b) The deterioration of equipment, infrastructure, facilities, facilities, elements or material of the sports facility when not considered very serious. c) Failure to respect the schedules and operation of sports services. d) Failure to comply with current regulations on consumption of tobacco, alcohol and narcotic substances
. e) Making use of sports services with containers or containers of glass, metal or any other material other than paper or plastic
. f) Access with animals to the facilities, except in cases provided by law. g) Access the facilities with vehicles of any kind, except when they have the space provided for this purpose and for the time limited to the duration of the activity. h) Give classes without authorization. i) Perform any lucrative economic activity. j) Play games with or without elements, except in the areas provided for this purpose. k) Introduce objects into the water, except in the cases provided for in the regulations. l) Make photographic or video reports, without express authorization. m) Sublet, assign or lend the right to use the sports areas with reservation to third parties
persons or entities without express authorization. n) Recidivism of minor offenses.

They are considered SINGLE infractions :

a) Using the sports facilities without the appropriate clothing.
b) Not respecting the rules that apply in each area.
c) Using music players without headphones.
d) Throwing substances and waste or any type of waste outside the containers intended for this purpose.
e) Eating outside the areas designated for this purpose.
f) Failure to heed the instructions of the staff of the municipal sports facilities.
g) Any other breach of duty or the performance of actions prohibited to users in the internal rules of the center, when they do not give rise to a serious or very serious misconduct.

10.2. SANCIONES

The sanction corresponding to VERY SERIOUS infractions will be the suspension of subscriber rights for a period of 1 year or more, and may even lead to definitive suspension.

The sanction corresponding to SERIOUS infringements will be the suspension of subscriber rights for a period of between 1 month and 1 year.

The penalty for SINGLE infractions will be a verbal or written warning with possible loss of subscriber rights for a period of between 1 day and 1 month.

10.3. REPOSICIÓN E INDEMNIZACIÓN

Regardless of the penalties that may be imposed for the facts typified in this Disciplinary Regime, the offender shall be obliged to restitution and replacement of the property to its previous state, with compensation for the damages caused.

10.4. RESPONSABLES

a) Those who commit infringements of these Regulations shall be responsible for them.
b) When the actions constituting an infringement are committed by several persons jointly, and it is not possible to determine the degree of participation of each one, they shall all be jointly and severally liable, in accordance with the provisions of the legislation on common administrative procedure.

10.5. PROCEDIMIENTO

In the event of an alleged violation, the action to be taken shall be as follows:

a) The Management of the Sports Center delivers to the user a communiqué informing him/her of the disciplinary file opened and the statement of charges. Until the decision of the sanction will be taken as precautionary measures that the user does not access the center.
b) The user may submit written allegations and propose the means of evidence it deems appropriate in defense of their rights. He has a period of 10 days from the date this document is sent.
c) Once the above procedure has been completed, the Management of the Center, within a maximum period of 20 days from receipt of the allegations, notifies the interested party of the agreement taken.
m) The offenses considered as very serious infractions will be reported to the sports area of the City Council of the municipality itself, in the event that the facility is of a public nature.

11. USE OF INVITATIONS

The Duin centers reserve the right to deliver or exchange invitations to subscribers and non-subscribers in order to facilitate access to the sports center to people who are not subscribers. To make use of these invitations must be attended to:

Each Duin center will decide the reason for the delivery of the invitations according to its own commercial policy, without having to maintain these reasons indefinitely in time.
Provided that the center allows it, a user may redeem the invitation if he/she has not made use of another invitation in the last year.
Invitations may not be used by former subscribers who have been unsubscribed for less than 1 year or who have an outstanding receipt.
The use of an invitation allows the user to access the sports center for 1 day and make use of the same services and activities of the full fee subscribers. In no case it will include services such as courses, personal training, aesthetic services, health services,…
The use of an invitation implies consent to the processing of the user’s personal data and acceptance of the administrative conditions.
By using the invitations, the user accepts to be aware of the implicit risks that physical exercise may have on health and exonerates the company from any liability for damages and injuries.
The management of each Duin center may modify this policy for the convenience of its subscribers.